Payments

How do I pay for my Dubarry purchases?

Customers who buy from our online store at www.dubarryboots.com can pay for purchases using most major credit or debit cards, including MasterCard, Visa credit card, Visa debit card, Maestro and Discover. We do not accept American Express, PayPal, cheques or postal orders on www.dubarryboots.com. We use the SagePay payment gateway combined with an Elavon Merchant Services account to process payments for all of our online orders.

Is the order total charged to my card at checkout?

You card payment details and the transaction value is processed at the point of order but the payment is not fully processed at this stage.  Payment is processed in full when your order is ready for despatch or availability fully confirmed.  The card details are held and managed by the payment gateway provider throughout the payment process.

Do not disclose your passwords or pin numbers for your bank account

Your credit card details will be encrypted for security purposes. In order to ensure maximum security on your account, you will never be asked for your username, password or credit card details via emails, pop-ups, or for any purpose other than registering or placing an order on www.dubarryboots.com.

You may incur a credit or debit card charge when purchasing from www.dubarryboots.com. This charge is applied by your card provider. It is advisable to establish if this is the case with your provider before purchasing goods from www.dubarryboots.com.

Read more here about secure online shopping.

My credit/debit card was declined while trying to order online, what will I do?

If your credit or debit card transaction was declined during the www.dubarryboots.com, please try ordering again using another card. For details on why your card was refused, please contact your card provider.

For all enquiries about the fulfillment of payments, please email orders@dubarry.com, quoting your order number.