If for some reason you are not completely satisfied with your order from Dubarry, or you wish to exchange size, we will be happy to exchange or refund within 30 days of purchase/receipt providing the items are unworn and undamaged. (NOTE: postage costs are not refunded). This does not affect your statutory rights. If you return an item for exchange or refund by post, please enclose a covering letter stating:
- Your reasons for return
- Where your item(s) were purchased
- A copy of your receipt where possible
- Full contact details including postal address and daytime contact telephone number.
- For the returns address please see our Contact Us page.
In the unlikely event of a problem with your Dubarry product, you must return them in the first instance to where they were originally purchased for an initial assessment. The next step will be for the Dubarry Customer Service Team to determine whether these goods should be repaired, replaced or returned. Where purchased directly from Dubarry please return goods to:
Customer Service Team
Dubarry of Ireland
Broadstone Manor Barns, Old Chalford,
Chipping Norton, Oxon OX7 5QL
Tel: +44 (0) 1608 677622
Email: uk@dubarry.com
It is very important to include your receipt, where/when purchased and specific details about where our product has not met with your expectations. Don’t forget to include your full contact details including postal address and a daytime contact telephone number.