Work for Dubarry

Assistant Supervising Manager – Cheltenham Store

 Job Description

KEY TASKS AND DUTIES 

Staff

  • Assist the Acting Retail Manager (ARM) in the management and motivation of staff to increase sales and ensure efficiency
  • Help the ARM complete store operational requirements by finalising rota of working hours, taking account of holiday requests, for all staff for upcoming 2 months in conjunction with the HR manager.
  • Ensure any staffing issues are brough to the attention of the ARM in a prompt manner
  • Assist the ARM where required in organising training and development for staff members in conjunction with The Event Marketing Manager and HR Manager.
  • Ensure staff adhere to the Dubarry dress code policy during working hours in the ARM’s absence

 Store

  • Assist the ARM in ensuring that standards for store presentation are met and maintained
  • Maintain excellent customer service at all times in the store
  • Help with the development and organisation of displays, promotions and events in conjunction with the Dubarry Marketing department.
  • First point of contact in the event of the store alarm being activated

 Stock

  • Ensure accurate checking and booking-in of stock deliveries on a bi-weekly basis
  • Ensure stockouts are recorded accurately in the system and stock is returned to the warehouse in a timely and accurate fashion
  • Deal with customer interaction and complaints and escalate to the ARM where required
  • Making sure that any faulty goods returned to the store are sent to the Customer Service team in Ballinasloe or BMB in a timely manner with an explanation of the problem

 

 Management

  • Regular communication with ARM via Skype, email and phone
  • Count cash taken in/Credit card transactions on a daily basis and ensure it corresponds to the sales figures
  • Responsible for efficient time-keeping for all staff members for starting, finishing and lunch break times
  • Encourage all staff to make use of the Corrective Action system.
  • Assist the ASM in evaluating competition through visiting other retailers; gathering information such as style, quality of service and visual merchandising

 

PERSONNEL SPECIFICATION

Personality: Happy and extrovert personality with a kind and considerate nature Flexibility: Flexibility as required and a proactive team player. Special Aptitudes: A passion for retail/fashion. Interest in design

DESIRABLE At least 2 years’ experience in a retail store supervison.

 

Additional Benefits

COMPETITIVE SALARY

FULL TRAINING

EXCELLENT WORKING CONDITIONS

STAFF DISCOUNT

Please forward your resumé/curriculum vitae to recruitment@dubarry.com